22. October 2017 | Marathon-News

Concerning Late Registrations, Changes, Cancellation Policy

Late registrations for the marathon and relay marathon are only possible on-site at the race number pick-up area (situated at the Marathonmall) – pending availability!

 

Late registration fees for the marathon are 110€, for the relay marathon 190€.

 

The following changes can be made Sunday morning at the Help Desk:

  • Until 9am: Purchase of SMS service A-C
  • Until the start: Change of relay team participants
  • Until the start: Late registration of personal Championchip. Already paid fee for rental chip will not be refunded
  • Until the start: Change of start block/finish time
  • Any time: Change of address and contact data or club.

 

The following changes can be made on Friday and Saturday at the race number pick-up area:

Late registration for Marathon Manager competition, Frankfurt Marathon Club, Betriebssportgruppe Hessen. New registrations are to be made at the Late Registration Desk. Already registered participants go the the Help Desk.

Order book and HD video: At the Help Desk, cash only.

 

What happens if …

 

… I forget to bring my ChampionChip?

 

Please go straight to the Help Desk where you can get a blue rental chip for 6€. Please return this single use chip on Sunday between 1pm and 5pm in Hall1, Level 2 at Chip Return Desk. Blue chips have to be returned, they are not for sale and cannot be used at other events.

 

… I can’t run because I’m sick?

 

You can withdraw from the race for medical reasons. Please send us a medical certificate until November 1st in which it should be stated from a medical doctor that you were unable to attend the race. Send via email to mail@frankfurt-marathon.com. We will cancel your registration for this year and give you a voucher for next year instead. With this voucher you can register for the Mainova Frankfurt Marathon 2018 by paying only a fee of 20€. An online code will be sent to you in February 2018. This code is only valid for you and the 2018 event and is not transferable. If you booked extra services for 2017 they will not transfered to the next year. Eventline shirts from ASICS can be picked up on the race weekend at the Help Desk in the Marathonmall. A refund of registration and other fees is not possible.

 

… I didn’t get a registration confirmation or forgot to bring it?

 

No problem, you can pick up your race number by providing a photo id.

 

… I want another person to pick up my race number?

 

The person picking up your race number must have your registration confirmation or a written consent from you plus a copy of your photo id.

 

… I want to transfer my race number to someone else?

 

This is no longer possible. Transfering the race number was only possible until October 8th 2017.